PortMiami has been honored by Porthole Cruise Magazine with the 2017 Editor-in-Chief Award for Best U.S. Port for customer service, quality operations, and all around excellence.
"Miami is one of the world's most exciting cities to explore before or after a cruise," said Bill Panoff, publisher and editor-in-chief of Porthole Cruise Magazine. "PortMiami and its surrounding areas offer shopping, entertainment, culture -- and one of the most quintessential sailaways imaginable."
“This award recognizes PortMiami for excellence,” said Miami-Dade County Mayor Carlos A. Gimenez. “Congratulations to the entire PortMiami team and dedicated port partners that include cruise lines, the International Longshoremen’s Association, Transportation Security Administration, U.S. Customs and Border Protection and the U.S. Coast Guard, among so many others. Thank you for making PortMiami’s 4.95 million cruise passengers’ experience a top priority. The cruise lines and their passengers are vital to the continual growth and development of the tourism industry in Miami-Dade County.”
“We’re honored to be recognized once again by Porthole Cruise Magazine for customer service and quality operations,” said Port Director Juan M. Kuryla. “PortMiami continues to work hard to maintain its global standing as the Cruise Capital of the World. The Port team understands the importance of customer service and making an outstanding first impression. We want passengers to begin their vacation experience the minute they arrive to our Port.”